Question 1

Who owns the machine?

Accepted Answer

LuxVend owns, installs, and maintains every machine. Your property makes zero equipment investment.

Question 2

How much does it cost?

Accepted Answer

Nothing. There is no cost to your property for hardware, installation, service, or restocking.

Question 3

Who restocks it?

Accepted Answer

The LuxVend service team. We monitor inventory remotely and restock proactively based on real-time sales data.

Question 4

How much space is needed?

Accepted Answer

Roughly 3–5 feet of wall space with a standard 110V outlet. We confirm exact specs during your free site evaluation.

Question 5

Do you require a contract?

Accepted Answer

We use simple, straightforward agreements designed to protect both sides. No hidden fees or long-term lock-ins with penalties.

Question 6

Can residents pay with Apple Pay or Google Pay?

Accepted Answer

Yes. Every LuxVend machine accepts Apple Pay, Google Pay, tap-to-pay, chip cards, and major credit cards.

Question 7

How long does installation take?

Accepted Answer

Most properties go live within two weeks of the site evaluation. Installation itself takes a single afternoon.

Question 8

What products do you carry?

Accepted Answer

Curated snacks, beverages, healthy options, protein, hydration, and everyday essentials — tailored to your community.

Question 9

What happens if the machine has an issue?

Accepted Answer

Our remote monitoring detects most issues before residents notice. On-site response is typically within 24 hours.

Question 10

Do you serve properties outside Texas?

Accepted Answer

Yes. We serve select markets nationwide. Reach out and we'll confirm availability for your location.

Everything you need to know.

Ready to upgrade your property?